• How to Troubleshoot Free Gift Issues on Your Online Store – When the Widget Is Not Visible

  If your Free Gift widget is not appearing on your storefront, or if the "Claim" button is unclickable, it is likely due to one of three common configuration settings. Follow this checklist to resolve the issue. 1. Enable the Theme Extension (App Embed) For Kite widgets to render on your site, the App Embed must be active in your Shopify Theme Editor. The Fix: Go toFew readers

• How to Fix Side Cart Refresh Issue for Free Gift Addition

  Problem: You add a product that qualifies for a free gift. The gift is technically added to the order (backend), but it does not appear in your Side Cart (Drawer Cart) until you manually refresh the page. Cause: This happens because your theme's "AJAX Cart" or "Side Cart" does not automatically detect when an external app (like Kite) modifies the cart. You need to tell Kite specifically which part of yourFew readers

• How to edit the checkout or cart page properties in Kite app?

  This guide explains how to hide unwanted text or "properties" for products on your cart or side-cart page using the Custom CSS feature in the Kite app. 1. Find the CSS Class of the Property On your live storefront, navigate to the cart page where the property is visible. Right-click directly on the property text you want to hide and select Inspect from your browser's menu. The develFew readers

• How to edit the checkout or cart page properties in Kite app using line item property

  This guide explains how to fix issues with how line item properties are displayed on your cart page by editing your Shopify theme's code. Disclaimer: This process involves editing your theme’s code. Before proceeding, always create a backup of your theme by selecting Actions Duplicate. Step 1: Locate the Relevant Theme Code First, you need to find the code responsible for displaying cart item properties. You can do this locally for investigation or directly in the Shopify themeFew readers