Articles on: Tiered and Volume Discounts

Setting up Tiered or Volume discounts

You can create a Tiered Discount (e.g., "Buy 2 get 10% off, Buy 4 get 20% off") directly in the Kite admin by setting up to 5 tiers based on product quantity or subtotal. Once configured, you can design a custom progress bar or widget for your product page to drive upsells, which applies automatically at checkout using Shopify's native discount engine.



Step 1: Initialize the Offer


  1. Go to your Kite admin dashboard and click Create Promotion.
  2. Under the discount section, select Tiered Discount.
  3. Enter an Offer Name. Note: This name will be visible to your customers in the cart and at checkout.


Step 2: Define Your Target & Tiers


  1. Choose Applicability: Select where the discount applies (All Products, Specific Products, Collections, or Tags).
  2. Set the Basis: Choose whether the tiers are triggered by Cart Subtotal, Cart Quantity, or the specific Quantity/Subtotal of the selected products.
  3. Configure Discount Type: You can offer a Percentage Off, a Set Amount Off, or a Fixed Price.
  4. Build the Tiers: You can add up to 5 tiers per promotion. For example:
    • Tier 1: Buy 2 for 10% off
    • Tier 2: Buy 4 for 45% off
    • Tier 3: Buy 6 for 55% off


Step 3: Advanced Discount Logic


  • Repeat this offer on every set: Enable this if you want a specific tier to loop. For example, if you set the discount to repeat every 2 products, it will automatically apply at quantities of 2, 4, 6, etc.
  • Apply discount only to exact tier quantities: This is a crucial setting for strict tiering. If your tiers are "Buy 2 get 10%" and "Buy 4 get 20%", a customer buying 3 items will get the 10% discount on the first two items, while the 3rd item remains full price. The 20% discount will only trigger once they hit exactly 4 items.


Step 4: Eligibility & Combinations


  • Discount Combinations: If you want this offer to stack with other product, order, or shipping discounts, enable the respective checkboxes. (You must also enable combinations on the other active discounts for this to work).
  • Manual vs. Automatic: In Advanced Settings, you can choose to make this a "Manual Discount," meaning the customer must input a specific code at checkout rather than it applying automatically.
  • Targeting: You can restrict this offer by specific Sales Channels (Online Store vs. POS), Shareable URLs, Markets, Customer Tags/Segments (e.g., VIPs), or Purchase Type (One-time vs. Subscription).


Step 5: Displaying the Widget


  1. Navigate to the Offer Display tab to customize how the promotion looks to customers.
  2. Choose your preferred format for the product page (Announcement Bar, Banner, or Progress Bar).
  3. Adjust the colors, text sizes, and design to match your brand. You can also enable multi-language support here to display the offer accurately across different regions.


Updated on: 30/09/2026

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