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# How to Setting up a FREE gift on Kite (Manual) - Free gift can be claimed by clicking on a button

${youtube}[How to Setting up a FREE gift on Kite (Manual) - Free gift can be claimed by clicking on a button](T6ACdeA-gO8)
This guide explains how to configure a "Manual" Free Gift promotion where customers must actively click a "Claim" button to receive their gift. This is ideal for increasing engagement or allowing customers to choose whether they want the gift added to their cart.
### Step-by-Step Configuration
1. **Enable the Kite Theme Extension Before creating the offer, ensure the Kite widget can display on your store.**
* Navigate to your Shopify Admin > Online Store > Themes.
* Click Customize on your current theme.
* Under App Embeds (on the left sidebar), ensure Kite is toggled ON. Save changes.
2. **Create the Promotion**
* Open the Kite App dashboard.
* Select Free Gift with Purchase.
* Name your promotion (e.g., "Spend $100 Get Gift").
3. **Define the Rules (Triggers)**
* Set the condition required to unlock the gift.
* Example: Select "Specific cart value" and set the amount to 100.
* Select the Gift: Choose the product you wish to offer for free (e.g., a specific accessory or gift card).
4. **Set Promotion Type to "Manual" This determines how the gift is added.**
* Select Manual (Customer adds to cart).
* Configure Rule Logic:
* Only one gift from all the rules: Use this if you have multiple spending tiers (e.g., Spend $100 get A, Spend $200 get B) and want the customer to receive only the highest tier gift.
* Multiple gifts (One for each rule): Use this if you want customers to stack gifts as they hit multiple milestones.
* For this example, since we have one rule (Spend $100), select "Only one gift".
5. **Configure Discount Combinations**
* Ensure the "Combinations" checkbox is selected.
* Why? This allows the Free Gift to work alongside other automatic discounts or shipping codes the customer might use.
6.**&#160;Customize the Widget**
* Placement: Choose where the "Claim" widget appears (e.g., Cart Page, Product Pages, or Side Cart).
* Appearance: Customize the text (e.g., change "Add to Cart" to "Claim your gift"), colors, and fonts to match your brand.
7. **Test the Offer**
* Click Save.
* Click View Offer or navigate to your storefront.
* Add items to the cart until the total exceeds 100.
* Verify that the Widget appears with the "Claim" button.
* Click the button and ensure the gift adds to the cart at $0.00.
### Technical Notes & Limitations
> Important: Please review these technical constraints to ensure a smooth customer experience.
* "Buy Now" Buttons (Dynamic Checkout): Manual Free Gifts will not appear if a customer uses the "Buy Now" button on a product page. This button bypasses the cart drawer/page entirely, skipping the widget trigger. Customers must use the standard "Add to Cart" flow.
* Gift Product Inventory: Ensure the product you select as a gift has inventory. If the item is out of stock, the widget may fail to add it to the cart.
* Shopify Plus: If you are on Shopify Plus using Checkout Extensibility, ensure you have added the Kite app block to the checkout editor if you want visibility there.
### Troubleshooting Checklist
* Widget not appearing?
* Go to Online Store > Themes > Customize and verify the Kite App Embed is ON.
* Ensure your cart total meets the rule requirement (e.g., is over 100).
* Gift adding at full price?
* Check the "Combinations" settings in Kite. If another automatic discount is already applied to the cart and stacking is not allowed, Shopify may prioritize the other discount.
* Claim button not working?
* Clear your browser cache or test in an Incognito window to rule out local caching issues.