> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kite.skailama.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Set Up an Automatic Free Gift with an Opt-Out Option

${youtube}[How to Set Up an Automatic Free Gift with an Opt-Out Option](dtsGNz0_Pc0)

This guide explains how to create a Free Gift offer that automatically appears in the cart when a customer spends a certain amount, while giving them the flexibility to remove (opt-out) and re-add the gift later.
### Step-by-Step Configuration
**1. Create the Free Gift Offer**
* Navigate to **Campaigns** > **Create New** > **Free Gift**.
* **Condition:** Set your threshold (e.g., Spend Amount is **100**).
* **Select Product:** Choose the item you want to give away.
**2. Configure Auto-Add Behavior**
* **Add Method:** Select **Auto-Add** (or "Automatically add to cart").
* Result: As soon as the cart total hits 100, the gift drops into the cart without the user clicking anything.
**3. Enable Opt-Out (Crucial Step)**
* Look for a setting labeled **"Allow customer to opt-out"** or **"Enable opt out of free gift"**.
* **Check/Enable this box.**
* Why? Without this setting, if a customer removes the gift, the app might think they simply haven't claimed it yet and try to force it back, or it might disappear forever. This setting creates a "memory" of the customer's choice.
**4. Save & Test**
* Click **Save**.
* **Test the Flow:**
    1. Add items to your cart worth 100+.
    2. **Verify:** The gift appears automatically.
    3. **Opt-Out:** Remove the gift from the cart.
    4. **Re-Claim:** Look for the Kite widget (usually in the cart or drawer). It should now show a "Claim" button. Click it to bring the gift back.
### Technical Notes & Limitations
> **Why let customers opt out?** Sometimes a "free gift" adds weight to shipping, or the customer simply doesn't want it. Giving them the choice reduces support tickets and abandoned carts caused by unwanted items.
> **Widget Visibility:** For the "Re-claim" feature to work, you must ensure the **Free Gift Widget** is enabled and visible on your Cart Page or Side Cart. If the widget is hidden, a customer who deletes the gift cannot get it back without clearing their cookies or contacting support.
### Troubleshooting Checklist
* **Gift keeps coming back after removal?** You might not have enabled the "Opt-out" setting, or another app is conflicting with the cart logic.
* **No "Claim" button after removal?** Check your **Widget Settings**. If the widget is disabled, the "Claim" button has nowhere to display.
* **Gift not auto-adding?** Ensure the product has inventory. Shopify will not auto-add a product that is out of stock.